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FEEDBACK
 
We'd like to hear your thoughts and ideas on our service. Please take a moment to fill out the following information and submit it online.
Please rate the following on a scale of 4-0:
Photographer Excellent Good Fair Poor N/A
1. Was the photographer friendly and courteous? 4
3
2
1
0
2. Did the photographer explain the process and answer your questions satisfactorily? 4
3
2
1
0
3. Did the photographer look and act professional? 4
3
2
1
0
4. How would you rate your overall experience with the photographer? 4
3
2
1
0
5. Please tell us how we can improve our service in the hospital.
Customer Service Excellent Good Fair Poor N/A
1. Was your customer service call answered promptly? 4
3
2
1
0
2. Was the customer service representative courteous? 4
3
2
1
0
3. Was the question or issue resolved satisfactorily? 4
3
2
1
0
4. How would you rate your overall experience with customer service? 4
3
2
1
0
5. Please tell us how we can improve our customer service.
Pictures Excellent Good Fair Poor N/A
1. What did you order? (check all that apply)
Photo Prints
Photo Announcements
Other Photo Products
2. Are you satisfied with the quality of your order? 4
3
2
1
0
3. Was your order complete and accurate? 4
3
2
1
0
4. Did you receive your order in a timely manner? 4
3
2
1
0
5. How would you rate your overall satisfaction with your order? 4
3
2
1
0
6. What new products or services would you like to see us offer?
Would you like a response from one of our customer service managers?
Yes
No
Personal Information
First Name: Last Name:
Phone: ( )   -   ext. Email:
Hospital Name:
Date Photo Taken: